Privacy Policy

We, at Laiara Styles Private Limited, respect your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you interact with our website, shop with us, or use any of our services.

By using our website or providing your information to us, you agree to this Privacy Policy. 

1. Information We Collect

We may collect the following types of information when you interact with our services:

a) Personal Information You Provide

  • Name, billing address, shipping address

  • Email address and phone number

  • Payment details (credit/debit card info, UPI, PayPal, etc.)

  • Account login details (if you create an account)

  • Information provided when contacting customer support

b) Automatically Collected Information

  • IP address and device details

  • Browser type and operating system

  • Shopping activity (pages viewed, products clicked, items in cart)

  • Cookies, tracking pixels, and similar technologies

c) Information from Third Parties

  • Data from payment processors, shipping providers, or marketing partners

  • Social media information if you connect through platforms like Facebook, Instagram, or Google

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Provide customer service and support

  • Personalize your shopping experience (recommendations, promotions)

  • Improve website performance and product offerings

  • Prevent fraud, unauthorized transactions, and abuse of our services

  • Send order confirmations, shipping updates, and important account notices

  • Send promotional emails or SMS (only if you have consented)

3. Sharing of Information

We do not sell your personal information. However, we may share data with trusted partners to provide our services:

  • Payment processors (to process your payments securely)

  • Shipping and logistics partners (to deliver your orders)

  • IT and hosting providers (to operate our website smoothly)

  • Marketing platforms (for email campaigns or targeted ads, if you opt in)

  • Legal authorities (if required by law, or to protect our rights and security)

4. International Data Transfers

As a Indian company, we primarily store data in India. However, some of our service providers may process information in other countries (e.g., USA, EU, India). By using our services, you agree to this transfer, provided that we ensure adequate safeguards are in place.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Analyze website traffic and improve user experience

  • Deliver personalized advertising (with your consent)

You can disable cookies in your browser, but some features of our site may not function properly without them.

6. Your Rights

Depending on applicable laws in India, including the Digital Personal Data Protection Act, 2023 (DPDP Act), you may have the following rights:

  • Access: Request information about the personal data we collect and process about you.
  • Correction & Update: Request correction, completion, or updating of inaccurate or outdated personal data.
  • Deletion: Request deletion of your personal data, subject to applicable legal and regulatory requirements.
  • Consent Withdrawal: Withdraw your consent for processing your personal data at any time where consent is the basis of processing.
  • Grievance Redressal: Contact us to raise concerns or complaints regarding the processing of your personal data.
  • Opt-Out: Unsubscribe from marketing emails, SMS, or promotional communications at any time.

To exercise your rights, email us at sam@laiara.co.