Privacy Policy

We, at Laiara Lifestyle Limited, respect your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you interact with our website, shop with us, or use any of our services.

By using our website or providing your information to us, you agree to this Privacy Policy. 

1. Information We Collect

We may collect the following types of information when you interact with our services:

a) Personal Information You Provide

  • Name, billing address, shipping address

  • Email address and phone number

  • Payment details (credit/debit card info, UPI, PayPal, etc.)

  • Account login details (if you create an account)

  • Information provided when contacting customer support

b) Automatically Collected Information

  • IP address and device details

  • Browser type and operating system

  • Shopping activity (pages viewed, products clicked, items in cart)

  • Cookies, tracking pixels, and similar technologies

c) Information from Third Parties

  • Data from payment processors, shipping providers, or marketing partners

  • Social media information if you connect through platforms like Facebook, Instagram, or Google

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Provide customer service and support

  • Personalize your shopping experience (recommendations, promotions)

  • Improve website performance and product offerings

  • Prevent fraud, unauthorized transactions, and abuse of our services

  • Send order confirmations, shipping updates, and important account notices

  • Send promotional emails or SMS (only if you have consented)

3. Sharing of Information

We do not sell your personal information. However, we may share data with trusted partners to provide our services:

  • Payment processors (to process your payments securely)

  • Shipping and logistics partners (to deliver your orders)

  • IT and hosting providers (to operate our website smoothly)

  • Marketing platforms (for email campaigns or targeted ads, if you opt in)

  • Legal authorities (if required by law, or to protect our rights and security)

4. International Data Transfers

As a Canadian company, we primarily store data in Canada. However, some of our service providers may process information in other countries (e.g., USA, EU, India). By using our services, you agree to this transfer, provided that we ensure adequate safeguards are in place.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Analyze website traffic and improve user experience

  • Deliver personalized advertising (with your consent)

You can disable cookies in your browser, but some features of our site may not function properly without them.

6. Your Rights

Depending on where you live, you may have rights under privacy laws (PIPEDA, GDPR, CCPA, etc.):

  • Access: Request a copy of your personal data.

  • Correction: Ask us to update or correct inaccurate data.

  • Deletion: Request deletion of your data (subject to legal obligations).

  • Opt-Out: Unsubscribe from marketing emails or SMS at any time.

  • Data Portability: Request a transfer of your data to another service (GDPR only).

  • Withdraw Consent: You may withdraw consent for marketing or cookies at any time.

To exercise your rights, email us at connect@laiara.ca.