Shipping Policy
1. Order Processing
Orders are processed within 1–3 business days.
2. Delivery Confirmation
Delivery is considered complete when the courier marks the package “Delivered”.
This timestamp governs:
- 7‑day return window
- 48‑hour reporting window
3. Shipping Responsibility
Once delivered, responsibility transfers to the customer.
Laiara is not liable for:
- Theft after delivery
- Misdelivery due to incorrect addresses
- Packages collected by someone at the delivery location
4. Address Accuracy
Customers must provide complete and accurate addresses.
Orders shipped to incorrect addresses cannot be refunded or replaced.
5. Delayed or Lost Shipments
If delayed or lost, Laiara will assist with a courier investigation.
Refunds/replacements are issued only after courier confirmation.
6. Damaged or Incorrect Items
Must be reported within 48 hours with photos and packaging evidence.
7. Fraud Prevention
Repeated claims of:
- Missing packages
- Damaged items
- Delivery issues
may result in account review or restriction.
Laiara Styles Private Limited – Shipping Department
Email: sam@laiara.co
Phone: +91 9711131466